Return Policy
Thank you for shopping with us! We want to ensure your satisfaction with every purchase. Please review our return policy below:
1. Returns
- We offer returns within 14 days of the purchase date.
- To be eligible for a return, items must be unused and in the same condition as when you received them.
- Returns will be issued in the form of store credit only. Cash refunds will not be provided.
2. Damaged Items
- If your item arrives damaged, please contact us within 48 hours of receiving it.
- Photo proof of the damaged item is required for processing the return.
- Once the damaged item is confirmed, we will provide instructions for returning the item and issuing store credit.
3. Exclusions
- Certain items may not be eligible for return due to hygiene reasons or specific product characteristics. Please check the product description for details.
4. How to Initiate a Return
- To initiate a return, please contact our customer service team at [insert contact information].
- Please include your order number and reason for return in your message.
5. Return Shipping
- Customers are responsible for return shipping costs unless the item received was damaged or incorrect.
6. Processing Time
- Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your return.
- If approved, your store credit will be processed within [insert number] business days.
7. Contact Us
- If you have any questions about our return policy, please don't hesitate to contact us at Comfortcurecove@gmail.com.
Note: This return policy is subject to change without prior notice. Please check our website for the most up-to-date information.